PRIVACY POLICY

This Privacy Policy describes how SHOPFIRM (operated by IM FIRM LTD) collects, uses, and protects personal information provided by customers.

Information We Collect
We may collect:

Name, address, and contact information for order processing

Email addresses for communication and order confirmation

Payment information securely processed by Shopify

Website behaviour data via cookies

How We Use Information
Personal data is used to:

Process and deliver customer orders

Communicate order updates

Improve customer experience and website performance

Data Protection
Customer information is processed securely using Shopify’s protected systems.
Payment details are encrypted and never stored on our servers.

Sharing of Information
We may share customer information only with:

Couriers and shipping partners

Shopify and contracted service providers
We do not sell or distribute personal data to external marketers.

Contact for Data Requests
Email: imfirmltd@gmail.com