Shaggy Rug

We want you to feel confident shopping with us.

Returns:
Customers may return unused and unopened items within 30 days of delivery.
Return shipping instructions will be provided upon request.

Refunds:
Once a return is received and inspected, approved refunds will be issued back to the original payment method within 5–7 working days.

Damaged or Faulty Items
If an item arrives damaged or defective, please contact us within 7 days of delivery with photos and order details for a replacement or refund.

Contact:

Email: imfirmltd@gmail.com

Phone: +44 7878 613817

Address: FLAT 3 59 EASTERN ROAD ROMFORD ENGLAND RM1 3PB